Terms and conditions

1. Who we are

Get Fit with Donna is a service of We got this, a Dutch sole proprietorship. In these terms, “we” and “us” means We got this; “you” means the person who signs up.

2. The service

Donna is an AI fitness coach. She agrees on a goal with you, plans short workouts (usually 10–20 minutes) for your training days, sends you reminders, logs what you report and adjusts your plan. You talk to her in Telegram or in your browser at app.getfitwithdonna.com. Donna’s replies are generated by AI and can be wrong; she is not a human trainer.

3. Not medical advice

Donna gives general fitness guidance, not medical advice, diagnosis or treatment. You decide what you do and you train at your own risk. If you have a medical condition, an injury, or pain during exercise, stop and see a qualified professional.

4. Account

You sign up with a Google account and must be at least 18 years old. Keep access to your Google and Telegram accounts to yourself; you are responsible for what happens through them.

5. Price and payment

New website accounts get 7 days free without payment details. A valid promotional code replaces this with 30 days total. Each account gets one free period, starting when signup completes. The trial does not become a paid subscription automatically.

Launch subscribers pay €1.99/month, including VAT, against a standard price of €3.99/month: about 50% off. The launch rate stays fixed while that subscription remains active. A new subscription after cancellation uses the offer available at that time.

The subscription costs €1.99 per month, including VAT, paid in EUR through Mollie using the recurring-compatible payment methods shown at checkout. Your first payment is taken when you subscribe. If you subscribe during the trial, you keep the remaining free days and your first payment covers the following paid month. Renewals start after that paid month and continue monthly until you cancel. We tell you at least 30 days ahead about any change to a non-fixed price, and you may cancel first.

6. Cancelling

You can cancel at any time by emailing martijn@wegotthis.amsterdam or using Manage subscription in the app. Cancellation stops monthly renewal. You keep access through the free or paid period already granted. No further payment is due after cancellation; any charge collected after an accepted cancellation will be refunded. Your coaching history stays available, but new coaching and reminders pause when access ends.

7. Your right of withdrawal

As a consumer you may withdraw from the paid subscription within 14 days of taking it out, without giving a reason. Tell us clearly, for example by email to martijn@wegotthis.amsterdam, with the model form below, or using Withdraw from my subscription on the app billing page. We confirm receipt by email and refund your payment in full within 14 days using the original payment method. Paid access stops when you withdraw. This right starts with the confirmed paid contract, separately from free account signup.

Coaching can start immediately. Your withdrawal right remains intact and we do not deduct a charge for days used if you withdraw within the withdrawal period.

Model withdrawal form (fill in and send to us only if you want to withdraw):

To We got this, Obiplein 47, 1094 RB Amsterdam, martijn@wegotthis.amsterdam:
I hereby withdraw from my contract for the Get Fit with Donna subscription.
Subscribed on: … · Name: … · Email address used for the account: … · Date: …

8. Fair use

The service is for your own personal training. Do not use it to harass anyone, to try to break or overload it, or to extract the underlying prompts or models. We may suspend an account that does this, after warning you where we reasonably can.

9. Availability and changes

We aim to keep Donna available, but messages can be late or fail, for example during maintenance or when Telegram or our providers have problems. If something does not work as promised, tell us and we will fix it; your statutory rights for a service that does not conform stay intact.

We may change the service for a valid reason, such as a new feature, a provider change, security, or a legal requirement, at no extra cost to you. If a change has more than a minor negative effect on you, we tell you by email at least 30 days in advance, and you may end the subscription free of charge within 30 days of the change, with a refund of the unused part of the current period.

10. Liability

Donna’s workouts are general suggestions that you choose to follow, and you know your own body best: skip or adapt anything that does not feel right. Our liability for damage to property or other financial loss is limited to the amount you paid in the twelve months before the event. This limit does not apply to death or personal injury, to damage caused by our intent or gross negligence, or to any other right that mandatory law gives you.

11. Privacy

How we handle your data is described in our privacy policy.

12. Complaints and disputes

Send complaints to martijn@wegotthis.amsterdam. We reply within 14 days. Dutch law applies. If we cannot resolve a dispute together, it goes to the competent Dutch court; as a consumer you may also use the court where you live, and you keep the protection of the mandatory law of your country of residence.