Privacy policy

1. Who is responsible

We got this is the controller of the personal data processed for Get Fit with Donna. Questions and requests go to martijn@wegotthis.amsterdam.

2. What we process

• Your Google sign-in details: name, email address and account ID.
• Your Telegram user ID and name, if you chat with Donna in Telegram.
• Your messages with Donna, and what Donna learns from them: your goal, training plan, logged workouts, preferences, and notes she keeps to coach you (her memory).
• Browser notification subscriptions, if you allow notifications for the web chat.
• Live chat on this website: your messages and, if you give it, your email address. The chat does not ask who you are.
• Trial and promotional-code redemption, accepted subscription terms, payment and subscription status, cancellation and withdrawal requests, and billing email delivery. Card and bank details stay with Mollie.
• Technical logs needed to run and secure the service.

Your Google details and payment status are required to create and bill your account; without them we cannot provide the service. Everything else you tell Donna is up to you: the more she knows, the better she can tailor your plan.

3. Health information you choose to share

Donna does not need health information to coach you. If you do tell her about something like an injury or a condition so she can adapt your workouts, that is sensitive data. We process it only with your explicit consent, only to tailor your coaching, and you can withdraw that consent at any time by asking us to delete it.

4. Why, and on what basis

• To provide the coaching you signed up for: planning, reminders, logging and progress. Basis: performing our contract with you.
• To bill your subscription. Basis: contract, and our legal duty to keep records.
• To answer your questions in the live chat, and by email if you left your address. Basis: our legitimate interest in answering people who contact us, or steps you ask us to take before signing up.
• To keep the service secure and fix problems. Basis: our legitimate interest in a working and safe service.

We do not sell your data or use it for advertising.

5. Who receives it

Processors that handle data on our instructions:

• Supabase: database and sign-in.
• Railway: application hosting.
• Resend, our email service: subscription, payment, cancellation and refund confirmations, and trial reminders. These emails contain billing information, not coaching conversations.
• AI model providers, reached through the OpenCode gateway: generate Donna’s replies from your messages and coaching context.
• Tavily: web search, when Donna looks something up. Search terms can include what you asked about.

Services that also process data under their own terms when you use them:

• Telegram: message delivery, if you chat with Donna in Telegram. Live chat messages from this website also reach us through Telegram.
• Google: sign-in, and the web fonts this website loads from Google Fonts.
• Mollie: payments.

Some of these providers process data outside the European Economic Area. Where they do, we rely on the EU–US Data Privacy Framework or the European Commission’s standard contractual clauses. Email us for a copy of the safeguards that apply.

6. How long we keep it

We keep your account and coaching data while your account is active. When you ask us to close your account, we delete your messages, plan, workouts and memory within one month, including with our processors. Billing records are kept for seven years because Dutch tax law requires it, and technical logs for no longer than needed to keep the service secure. Live chat conversations are deleted 12 months after the last message, or sooner when you ask.

7. Your rights

You can ask to see, correct, export or delete your data, to restrict or object to its use, by emailing martijn@wegotthis.amsterdam. We answer within one month. If you are not satisfied, you can complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

8. Cookies

This website sets no tracking or advertising cookies. If you use the live chat, your browser keeps a random code in its local storage so your conversation survives a page reload. The member app uses only the storage needed to keep you signed in.

We also store your language choice in your browser so it applies on your next visit.